Scheduling Hours
We realize it can be challenging to work yet another appointment into your already busy schedule. For this reason, we have therapists available for day, evening, and Saturday appointments. At this time, Dallas Whole Life only offers virtual counseling. Virtual counseling provides access to highly qualified licensed staff who are still local to you on a flexible schedule. We are currently only accepting clients who reside in Texas.
To schedule an appointment you can fill out a contact request form, call us at (972) 755-0996, or email us directly. Inquiries are answered between 9:00 AM – 5:00 PM Monday-Friday.
Scheduling Policy
Please review our scheduling policy before you schedule an appointment with Dallas Whole Life Counseling:
- 24 hour notice is required to cancel or reschedule any session. There are no exceptions to this policy. Failure to provide adequate cancellation or rescheduling notice for any reason will result in the client being charged in full for the missed session.
- If a client arrives late to any session for any reason, he or she is choosing to forfeit that amount of time from the scheduled session. Even if a client arrives 40 minutes late to a 50-minute session, he or she will be charged in full for that abbreviated session. There are no exceptions to this policy.
- Payment in full is expected at the time of the session. Cash, check, or credit is accepted. If you are working with out-of-network insurance benefits, your full payment is due at the time of the session, as your carrier will reimburse you directly after your claim has been processed. Learn more about our insurance policy below.
Session Rates
Dallas Whole Life Counseling offers both in-network and out-of-network counseling. All clients begin with a one-hour initial consultation. If the client and counselor agree to a treatment schedule, you can then schedule sessions for a recurring or per-visit calendar.
Current Rates:
- Sessions with Clinic Owners Heather Robbins, Ph.D., LP, and James Robbins, MA, LPC: $200
- Sessions with DWLC Therapist for individuals, couples or families: $150
- Sessions for Hypnosis and Hypnotherapy: $100
Interns or practicum students provide treatment at a reduced rate. If you need a sliding scale fee, let us know when scheduling your first appointment.
If you have health insurance your in-network benefits may apply. Read our Health Insurance Policy below for more information.
Health Insurance Policy
Dallas Whole Life Counseling offers both in-network and out-of-network counseling. While not all of our therapists choose to be in-network providers, we do provide clinical psychologists, therapists and coaches for Blue Cross Blue Shield, Medicare Part B, or United Health Care.
If you want to be matched with an in-network therapist, please clarify when scheduling.
For all other insurance plans, Dallas Whole Life Counseling’s specially trained administrative staff is happy to file for out-of-network benefits. This means no paperwork for you to keep track of.
Out-of-network benefits vary from plan to plan. For details, contact your insurance carrier and ask about “out-of-network” benefits for “outpatient mental health.” Alternately, simply bring your insurance card with you to the first session, and we will look into your benefits for you. When using out-of-network benefits, you are required to pay in full for each session at the time of service, as your carrier will reimburse you directly after processing the claim.
Health Insurance Co-Pays
Dallas Whole Life Counseling offers both in-network and out-of-network counseling. If you want to be matched with an in-network therapist, please clarify when scheduling. While not all of our therapists choose to be in-network providers, we do provide clinical psychologists, therapists, and coaches for the following:
Blue Cross / Blue Shield
HMO and PPO Provider
– Once you have met your deductible, you are responsible only for your co-pay
– Deductibles and co-pays vary from plan to plan
– Our staff will verify your benefits when scheduling your first appointment
Medicare Part B
In-Network Provider
– Deductible: $183
– Average co-Pay with supplemental insurance: $0
– Average co-pay without supplemental insurance: $20 – $30
United Health Care (UHC)
HMO and PPO Provider
– Once you have met your deductible, you are responsible only for your co-pay
– Deductibles and co-pays vary from plan to plan
– Our staff will verify your benefits when scheduling your first appointment
Out of Network
For all other insurance plans, Dallas Whole Life Counseling’s specially trained administrative staff is happy to file for out-of-network benefits. This means no paperwork for you to keep track of. Out-of-network benefits vary from plan to plan. Contact your insurance carrier and ask about “out-of-network” benefits for “outpatient mental health.” Alternatively, bring your insurance card to the first session, and we will look into your benefits for you. When using out-of-network benefits, you are required to pay in full for each session at the time of service, as your carrier will reimburse you directly after processing the claim.
If you have any questions regarding this information or would like to schedule your initial consultation, contact Dallas Whole Life Counseling.