Privacy Policy

Dallas Whole Life Counseling understands how important the privacy of personal information is to our users. We understand that your privacy matters and we respect your privacy choices. This summary of our privacy policy is intended to give you an overview of:

We urge you to take the time to read our entire Privacy Policy for complete detail about our privacy practices and your information.

Information Collected About You

We may collect “Personal Information” about you—such as your name, address, telephone number, email address or health information—in the following ways:

When you register for or update an existing profile on our web site;
When you sign-up for newsletters or other communications from Dallas Whole Life Counseling;
When you participate in an online survey; or
When you provide personal information in a community area or other public forum.
We may collect “Non-Personal Information” – Information that cannot be used by us to identify you – via Cookies, Web Beacons, and from external sources, even if you have not registered with or provided any Personal Information to Dallas Whole Life Counseling.

What Choices Do I Have?

If you do not want your Personal Information used by Dallas Whole Life Counseling as provided in this Privacy Policy, you should not register as a member or for any specific tool or application that collects Personal Information. You may correct, update or review Personal Information you have submitted through registration, tools and applications by signing in and updating your registration information. If you have registered and no longer want Dallas Whole Life Counseling to use your Personal Information, you should delete your information as described in this Policy.

How Information Collected About You Is Used

We may use information we collect about you to:

Administer your account;
Provide you with access to particular tools and services;
Respond to your inquiries and send you administrative communications;
Obtain your feedback on our sites and our offerings;
Statistically analyze user behavior and activity;
Provide you and people with similar demographic characteristics and interests with more relevant content and advertisements;
Conduct research and measurement activities;
Send you personalized emails or secure electronic messages pertaining to your health interests, including news, announcements, reminders and opportunities from Dallas Whole Life Counseling; or
Send you relevant offers and informational materials on behalf of our sponsors pertaining to your health interests.

We may combine Personal and Non-Personal Information collected by Dallas Whole Life Counseling about you, and may combine this information with information from external sources. Third parties may also use Non-Personal Information in order to display advertising that reflects the interests and preferences of our user community.

Dallas Whole Life Counseling will not disclose any Personal Information about you unless specifically agreed to by you or:

To comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order;
To our vendors and suppliers in the course of their provision of products or services to Dallas Whole Life Counseling;
In the event of a corporate change in control resulting from, for example, a merger, a sale of assets, or bankruptcy; or
In special cases, such as in response to a physical threat to you or others.

Dallas Whole Life Counseling does not make your Personal Information available to third parties for their marketing purposes without your consent.

How Do We Secure and Retain Your Information?

We have put in place technical, physical, and administrative safeguards to protect the Personal Information that we collect.

Contact Dallas Whole Life Counseling

Please send us an email using the Contact Us link at the bottom of every page of our site if you have any questions about this Privacy Policy or the Personal Information we maintain about you.

You can also contact Dallas Whole Life Counseling Privacy Office at: Dallas Whole Life Counseling, Attn: Privacy Office, Dallas Galleria Tower One, 13355 Noel Road, Suite 1100, Dallas, Texas 75240

Read the complete Dallas Whole Life Counseling Privacy Policy.

Dallas Whole Life Counseling Privacy Policy

Dallas Whole Life Counseling understands how important the privacy of personal information is to our users. This Privacy Policy will tell you what information we collect about you and about your use of Dallas Whole Life Counseling and its services. It will explain the choices you have about how your personal information is used and how we protect that information. We urge you to read this Privacy Policy carefully.

This Privacy Policy applies to Web sites owned and operated by Dallas Whole Life Counseling that are intended for use by consumers (non-professionals) for non-commercial personal, family or household purposes, including Dallas Whole Life Counseling. comand including the mobile optimized versions of these sites (we refer to these sites collectively as the “Dallas Whole Life Counseling Web Sites”). Except where noted, statements in this Privacy Policy with respect to the Dallas Whole Life Counseling Web Sites also apply to the Dallas Whole Life Counseling Mobile Device Applications (or “Apps”) for iPhone, iPad and Android devices.

Information Collected About You

Personal Information
If you choose to register or update an existing member profile with Dallas Whole Life Counseling or access certain functionality on the Dallas Whole Life Counseling Web Sites, you may be required to submit Personal Information. “Personal Information” means information that we can use to identify or contact you, such as your name, address, telephone number or email address. Some of our interactive tools and services may request you to submit health information, which would also be considered Personal Information. You are responsible for ensuring the accuracy of the Personal Information that you submit to Dallas Whole Life Counseling. Inaccurate information will affect your experience when using the Dallas Whole Life Counseling Web Sites and tools and our ability to contact you as described in this Privacy Policy.

Emails You Send to Dallas Whole Life Counseling
This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to Dallas Whole Life Counseling by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to Dallas Whole Life Counseling.

Non-Personal Information
Even if you do not register with or provide any Personal Information to Dallas Whole Life Counseling, we collect Non-Personal Information about your use of the Dallas Whole Life Counseling Web Sites. “Non-Personal Information” means information that we cannot use to identify or contact you. We may also acquire Non-Personal Information about our users from external sources. While you may use some of the functionality of Dallas Whole Life Counseling without registration, many of the specific tools and services on the Dallas Whole Life Counseling Web Sites require that you register with Dallas Whole Life Counseling.

Cookies and Web Beacons
We collect Non-Personal Information about your use of the Dallas Whole Life Counseling Web Sites and your use of other web sites through the use of Cookies and Web Beacons. “Cookies” are small data files that are stored on the hard drive of the computer you use to view a web site. Every computer that accesses the Dallas Whole Life Counseling Web Sites is assigned a different cookie by Dallas Whole Life Counseling. “Web Beacons” are graphic image files imbedded in a web page typically used to monitor activity on a web page and send back to its home server (which can belong to the host site, a network advertiser or some other third party) information from your browser, such as the IP address, the URL of the page on which the beacon is located, the type of browser that is accessing the site and the ID number of any Cookies on your computer previously placed by that server.

Third parties under contract with Dallas Whole Life Counseling may use Cookies or Web Beacons to collect Non-Personal Information about your usage of the Dallas Whole Life Counseling Web Sites, including which health topics you have viewed. These third party advertising service providers may use this information, on our behalf, to help Dallas Whole Life Counseling deliver advertising on the Dallas Whole Life Counseling Web Sites as well as on other sites on the Internet based on your browsing activity on our sites. Dallas Whole Life Counseling may further tailor the advertising on Dallas Whole Life Counseling and these third party sites based on additional Non-Personal Information to the extent known by Dallas Whole Life Counseling or these third parties. One of the third parties that Dallas Whole Life Counseling works with is Facebook. While Facebook does not provide any personal information to Dallas Whole Life Counseling, Facebook may use information that it has about you as described in its privacy policy.

Non-Personal Information Collected by Third Parties Not Acting on Dallas Whole Life Counseling’s Behalf
We work with third parties to display advertising that reflects the interests and preferences of our user community. Sponsors or advertisers on the Dallas Whole Life Counseling Web Sites may use their own Cookies, Web Beacons or other online tracking technologies in the banner advertisements served on the Dallas Whole Life Counseling Web Sites and in emails, special promotions or newsletters we send you. Their advertisements may be displayed on the Dallas Whole Life Counseling Web Sites or on other sites that you visit after you visit the Dallas Whole Life Counseling Web Sites. Some advertisers use companies other than Dallas Whole Life Counseling to serve their ads and to monitor users’ responses to ads, and these companies (“Ad Servers”) may also collect Non-Personal Information through the use of Cookies or Web Beacons on the Dallas Whole Life Counseling Web Sites.

We do not control how third parties use Cookies or Web Beacons or how they manage the Non-Personal Information they gather through the use of these technologies on the Dallas Whole Life Counseling Web Sites. However, our Advertising Policy prohibits sponsors, advertisers and Ad Servers who collect cookie or web beacon information through the Dallas Whole Life Counseling Web Sites from collecting any Personal Information from the Dallas Whole Life Counseling Web Sites without your consent. Our Advertising Policy also prohibits advertisers from linking any Non-Personal Information collected by them on the Dallas Whole Life Counseling Web Sites to Personal Information they or others collect in other ways or from other sites except as may be described in connection with a particular program. To see how Google may use information collected through your use of Google’s search services on the Dallas Whole Life Counseling Web Sites visit http://www.google.com/policies/privacy/partners.

What Choices Do I Have?

Updating/Removing Your Personal Information
If you do not want your Personal Information used by Dallas Whole Life Counseling as provided in this Privacy Policy, you should not register as a member or for any specific tool or application that collects Personal Information. You can correct, update or review Personal Information you have previously submitted by going back to the specific tool or application, logging-in and making the desired change. You can also update any Personal Information you have submitted by contacting us using the contact information listed below.

If you have registered and desire to delete any of your Personal Information you have provided to us from our systems please contact us using the contact information listed below. Upon your request, we will delete your Personal Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the Dallas Whole Life Counseling Web Sites from our servers.

If you decide that you would prefer not to receive personalized email or secure electronic messages from the Dallas Whole Life Counseling Profile tool, you may “Opt-out” of the service by clicking on the settings tab on your Profile home page and changing your email preference or following the unsubscribe instructions included in each promotional email. Emails that Dallas Whole Life Counseling sends with opportunities from Dallas Whole Life Counseling or with offers or informational materials from Dallas Whole Life Counseling on behalf of our sponsors will contain an opportunity to unsubscribe from getting additional emails of that type in the future from Dallas Whole Life Counseling unless you resubscribe.

Cookies
Most browser software can be set to reject Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the “Help” section of the toolbar. If you reject our Cookies, certain of the functions and conveniences of the Dallas Whole Life Counseling Web Sites may not work properly but you do not have to accept our Cookies in order to productively use the Dallas Whole Life Counseling Web Sites. It is important to note that in order to use the opt-out services described below, such as the Network Advertising Initiative and the TRUSTed Ads Program, you must not reject all Cookies because these opt-out procedures work by placing Cookies on your browser that enable these opt-out procedures to function. The “opt-out Cookies” are placed, for example, in order to help prevent the placement of Cookies used for the targeting of advertising.

How Information Collected About You Is Used

Information collected by Dallas Whole Life Counseling about you is used by Dallas Whole Life Counseling to:

administer your account,
provide you with access to particular tools and services,
respond to your inquiries you send to us and to send you administrative communications about the Dallas Whole Life Counseling Web Sites or services,
obtain your feedback about the Dallas Whole Life Counseling Web Sites or our offerings,
statistically analyze user behavior and activity including how frequently areas of the site are visited and how many emails are received and opened,
provide you and people with similar demographic characteristics and interests with more relevant content or advertising both on the Dallas Whole Life Counseling Web Sites or on other web sites that you visit after you leave the Dallas Whole Life Counseling Web Sites; and
conduct research and measurement activities, including those described below.

Send you personalized emails or secure electronic messages pertaining to your health interests, including news, announcements, reminders and opportunities from Dallas Whole Life Counseling; or
Send you relevant offers and informational materials on behalf of our sponsors pertaining to your health interests.

Dallas Whole Life Counseling may combine Personal and Non-Personal Information collected by Dallas Whole Life Counseling about you, and may combine this information with information from external sources.

In addition to the emails described above that are made available to all registered Dallas Whole Life Counseling visitors, users of the Dallas Whole Life Counseling Profile tool can receive personalized emails or secure electronic messages based on Personal Information entered into the tool. The Dallas Whole Life Counseling Profile email service requires an “opt-in” authorization from you.

We also use Cookies in order to enable us to conduct surveys for our own use and on behalf of our advertisers. These Cookies are used to determine whether you have seen certain content or advertising so that we may request your opinions. We may also use Cookies to authenticate respondents or to help you pick up where you left off in a survey. If you have Cookies disabled you may not be able to participate in some surveys.

Research and Measurement Activities
Information that Dallas Whole Life Counseling collects about you may be combined by Dallas Whole Life Counseling with other information available to Dallas Whole Life Counseling through third parties for research and measurement purposes, including measuring the effectiveness of content, advertising or programs. This information from other sources may include age, gender, demographic, geographic, personal interests, product purchase activity or other information. We may report aggregate information, which is not able to be identified back to an individual user of the Dallas Whole Life Counseling Web Sites, to our current or prospective advertisers and other business partners. We do not sell or share any Personal Information with any third parties, except contractors performing services on our behalf who agree not to use this information received from us for any purpose other than performing services on our behalf.

Except as described in this Privacy Policy or as specifically agreed to by you, Dallas Whole Life Counseling will not disclose any Personal Information it gathers from you through the Dallas Whole Life Counseling Web Sites. We may only release Personal Information to third parties: (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In addition, we may disclose Personal Information as described below. We may share Non-Personal Information that we have about you, including about your browsing activity on Dallas Whole Life Counseling, with third party advertising service providers who may use this information, on our behalf, to help Dallas Whole Life Counseling deliver advertising on the Dallas Whole Life Counseling Web Sites as well as on other sites on the Internet.

In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or a bankruptcy, Dallas Whole Life Counseling reserves the right to transfer your Personal Information to the new party in control or the party acquiring assets. In the event of such a change, your Personal Information will continue to be treated in accordance with this Privacy Policy unless any changes to the Privacy Policy are made in accordance with the section below that discusses “Changes to This Privacy Policy.”

Disclosures to Dallas Whole Life Counseling Contractors

Dallas Whole Life Counseling contractors sometimes have limited access to your Personal and Non-Personal Information in the course of providing products or services to Dallas Whole Life Counseling. These contractors include vendors and suppliers that provide us with technology, services, data analysis, research, advertising and marketing assistance and/or content in connection with our operation and maintenance of the Dallas Whole Life Counseling Web Sites. We contractually require that our contractors: 1) protect the privacy of your Personal and Non-Personal Information consistent with this Privacy Policy and 2) not use or disclose your Personal or Non-Personal Information for any purpose other than providing the limited service or function for Dallas Whole Life Counseling.

Disclosures to Third Party Web Sites

Certain content, services and advertisements offered to you through the Dallas Whole Life Counseling Web Sites are served on, or contain links to, web sites hosted and operated by a company other than Dallas Whole Life Counseling (“Third Party Web Sites”). Dallas Whole Life Counseling does not disclose your Personal Information to these Third Party Web Sites without your consent, but you should be aware that any information you disclose to the other web sites once you access these other web sites is not subject to this Privacy Policy. Dallas Whole Life Counseling does not endorse and is not responsible for the privacy practices of these Third Party Web Sites. You should review the privacy policy posted on the other web site to understand how that Third Party Web Site collects and uses your Personal Information. Dallas Whole Life Counseling makes an effort to make it obvious to you when you leave our website and enter a Third Party Web Site, either by requiring you to click on a link or by notifying you on the site before you visit the third party site.

How Do We Secure and Retain Your Information?

We take reasonable security measures to protect the security of your Personal Information. Despite Dallas Whole Life Counseling’s efforts to protect your Personal Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.

The security of your Personal Information is important to us. When you enter Personal Information (including personal health information in various tools on our website), we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.

We will retain your Personal Information as long as your account is active or needed to provide you services. At any time you can remove your Personal Information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to Dallas Whole Life Counseling from our servers. Dallas Whole Life Counseling tools that collect and store Personal Information allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes. We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

Children

We are committed to protecting the privacy of children. The Dallas Whole Life Counseling Web Sites are not designed or intended to attract children under the age of 13. The Dallas Whole Life Counseling Web Sites do not collect Personal Information from any person we actually know is under the age of 13. A parent or guardian, however, may use Dallas Whole Life Counseling Profile to establish a personal health record and a Dallas Whole Life Counseling Profile home page for a minor. The parent or guardian is solely responsible for providing supervision of the minor’s use of Dallas Whole Life Counseling Profile. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through Dallas Whole Life Counseling Profile for the minor.

Changes to This Privacy Policy

We reserve the right to change or modify this Privacy Policy or any of our tools or services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this policy we will notify you by email (sent to the email address specified when you register) and/or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this website for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use the Dallas Whole Life Counseling Web Sites. Please exit the Dallas Whole Life Counseling Web Sites immediately if you do not agree to the terms of this Privacy Policy.

Effective Date: August 1, 2021

Jonathan Anderson 9 months ago

I have known James for over twenty years and wholeheartedly vouch for him as an exceptional therapist and business coach. He is one of the most intelligent and compassionate people I have seen in my 25 years as a mental health provider and corporate coach. James has a remarkable talent for identifying and leveraging individuals' natural strengths, crafting interventions that empower rather than foster dependency on therapy. Beyond his professional skill, James incorporates a disarming sense of humor, creating an atmosphere where clients feel at ease.

James is talented therapist who works confidently with depression, anxiety and trauma, and who particularly excels as a couples therapist and business/corporate coach. He has a unique ability to help couples build skills that provide insight and connection while still challenging each person to manage issues in their "blind spots.”

His skill with relationship building extends to business relationships, leadership and growth. A business owner himself, James' insight into how companies evolve and thrive allows entrepreneurs to quickly understand what is needed thrive and how to incorporate those strategies.

James has owned and managed Dallas Whole Life for over 20 years and he ensures a commitment to excellence by assembling a team of top-tier mental health professionals that includes counselors, psychologists and coaches. Dallas Whole Life is a well-respected practice in the DFW area and has been featured in the Dallas Morning News, and several local and national tv and radio media outlets.

I do not hesitate to refer people to Dallas Whole Life for their virtual therapy and coaching needs.

...

Kristen O'Neill 2 year ago

This is a wonderful practice and I consider myself very lucky to have found them. I saw James for a while out of network and he was worth his weight in gold. I truly appreciated the methods used as they really did help me to grow. James was perfectly compassionate and direct and I would highly recommend him to anyone.

Dallas Wholelife Counseling 3 year ago

I would like to say after working in this field for a while I absolutely love working at Dallas Whole Life , the owners Dr Heather and James Robbins actually care about connecting you with the right therapists , so your needs are met. , They are definitely in this business to help others. Our therapists are the best ! I cant say enough about the therapists , the owners and the difference we want to make , Its a great place to be !!!! Betsy Carter

Donald James Wall 3 year ago

Dallas Whole Life Counseling, has been a useful resource for me. In offering online appointments, Dallas Whole Life makes practicing mindfulness simple. Steve is the associate I speak with and he's as dynamic as he is resourceful. I highly recommend the Dallas Whole Life experience.

Tina Dunne 6 year ago

I have had an excellent experience with Steve Reedy. What initially began as couples' therapy transitioned into personal therapy that helped me address deep-seated issues that have negatively impacted my life for many years. Steve wasn't confrontational and didn't lecture me what my issues were. Instead, he helped lead me until I had those "ah ha" moments of self discovery. As a result of Steve''s counseling, I have a whole new, positive attitude about myself, which has changed the way I interact with others as well. Pursuing counseling with Steve has been one of the most rewarding experiences in my life journey. I wholeheartedly recommend Steve.

Nicolette Mechem 10 year ago

I have been a client of both James and Heather Robbins for 4 years now. Initially, I sought therapy to address a difficult situation at the time. However, my experience was so positive that I have continued on as a client. I would say that without a doubt the advice and council I have received has improved the quality of my life significantly. James and Heather have a demeanor and style that is extremely versatile and appealing to all. In fact, when I got engaged I encouraged my fiance start seeing James. My fiance was not a believer in therapy and had never been to see a psychologist before. He found Jame's advice to be so impactful that he now has a regular appointment with him and looks forward to their conversations.
It is a unique offering to be able to get couple's therapy from a very happily married couple. My fiance and I are very appreciative of all the help James and Heather have given our relationship.

Information Collected About You

What Choices Do I Have?

How Information Collected About You Is Used

With Whom Do We Share Your Information?

How Do We Secure and Retain Your Information?

Contact Dallas Whole Life Counseling

Dallas Whole Life Counseling Privacy Policy

Information Collected About You

What Choices Do I Have?

How Information Collected About You Is Used

With Whom Do We Share Your Information?

Disclosures to Dallas Whole Life Counseling Contractors

Disclosures to Third Party Web Sites

How Do We Secure and Retain Your Information?

Children

Changes to This Privacy Policy

Real Testimonials from Real Patients